Privacy policy

This is an English translation for convenience; the Spanish version prevails.

On this page I explain who processes your data when you use fisioacasa.es, what I use it for, how long I keep it and what you can demand of me at any time.

Who is responsible

Controller: Adrián Orlando Álvarez Pérez
NIF: 15479404J
Address: Carrer Pare Jordi Maria 15, puerta 4, 46200 Paiporta (Valencia)
Contact email: fisiokinepasion@gmail.com
Activity: physiotherapy services.

What data I collect and why

When you book an appointment. The booking form collects your name, your email address and, if you provide them, your phone number and the reason for your consultation. I use them only to manage the appointment, confirm it and notify you of any change. The legal basis is the performance of the care relationship you request and, where applicable, compliance with my obligations as a healthcare professional.

When you write to me. If you contact me by email, I process the data you provide in order to reply to you. The legal basis is your own consent when you write to me.

When you browse the website. I use Google Analytics to find out which pages are visited and where people come from. It is aggregated information and does not identify you. These cookies are only activated if you accept them: if you don’t, they are never run. The legal basis is your consent, which you can withdraw at any time from the cookie preferences icon.

Health data

The clinical information you share with me during assessment and treatment is a special category of data and receives enhanced protection. I process it solely to provide you with healthcare, I keep it in your clinical record and I do not share it with anyone except where legally required or at your express request.

How long I keep it

Contact and appointment data are kept for as long as the relationship lasts and afterwards for the periods required by law. Clinical documentation is kept for the legally established period for medical records. Analytics data are kept in aggregated form according to Google Analytics’ retention periods.

Who else has access to your data

I do not sell or transfer your data. I do rely on providers who act as data processors and only process the information following my instructions:

• Hostinger, which hosts the website and its database.
• Google Ireland Limited, for analytics, and only if you accept cookies.
• The booking system built into the appointments page, to manage the calendar.

Your rights

You can ask me at any time to access, rectify or erase your data, restrict its processing, object to it or request its portability. Simply write to me at fisiokinepasion@gmail.com stating what you wish to exercise. If you believe I have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (aepd.es).

Changes to this policy

If the way I process data changes, I will update this page. The date of the last review is the one shown as the modification date of this document.